TJ wins Feefo Gold Trusted Service Award 2019

TJ Waste & Recycling (TJ) has won the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

In winning this award, which was created by Feefo, TJ has demonstrated that they are not only a company that use Feefo to collect genuine reviews and insights, but that their reviews are testimony to the exceptional quality of their services.

TJ met the award criteria of collecting at least 50 reviews between 1 January 2018 and 31 December 2018, with a Feefo service rating of between 4.5 and 5.0.

A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.

Managing Director John Gosling said: “We’re thrilled to receive this award from Feefo. It demonstrates our continual commitment to excellent customer service – which is the foundation of everything we do at TJ. Feefo’s review platform has enabled us to listen to what our customers have to say about the service they’ve used, and we can use that information to continue to do the things they’re happy with and make improvements on any areas that need it.”

Congratulating TJ on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”

Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.

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