Top tips to make your business more eco friendly
With more and more companies striving to achieve carbon-neutral status, it’s your responsibility to recycle as much as you can. Check out our top tips for making your business more eco friendly…
Tori joined the TJ Waste customer services team in April and has slotted in seamlessly. Outside of work she enjoys shopping, gardening, fishing and going out exploring, usually with her dog Milo in tow!
My role involves taking bookings over the phone and via email, dealing with any queries or issues, and giving out prices and quotes. I’m the first port of call for the customers and if they need assistance with something I can’t deal with, I’ll pass them onto someone else in the team so that all enquiries get dealt with quickly and professionally.
My previous job was a customer-facing role at a sweet company, which as you can imagine, had great perks in the form of a well-stocked treat cupboard that we could help ourselves to! I learnt a lot there, much of which I’ve been able to draw upon since joining TJ. Before that I worked in an aquatics centre for seven years, starting as a customer service assistant before progressing onto a role diagnosing fish diseases and facilitating any treatment. It was certainly an interesting role!
It’s really rewarding when you get a “thank you” – it’s always nice to feel appreciated! For example, if someone is happy with the price you’ve quoted them or you’re able to get their skip to them earlier than they were expecting, they’re pleased with the service and that’s a great feeling.
Learning as you go can be challenging as this was a completely new industry to me so there’s a lot to learn! I’ve been learning about all the different waste types, the terminology and how things work, such as what can and can’t go in a skip. You get a lot of random questions in this role, so I need to learn as much as I can about the company and waste types, as well as the skip hire service itself so that I can advise customers with ease.
I’ve had lots of on-the-job training since I joined and the whole team has been extremely supportive. There have been a few times when I’ve needed to re-check information with the team two or three times and they’ve been very patient with me, repeating the information until it sticks! The people here are truly lovely and the joining process has been a very pleasant experience.
Getting it right – I hate making mistakes, it really bugs me! So I always work hard to ensure I get things right first time, and this allows me to provide the best possible service to our customers.
I’m just taking each day as it comes at the moment, continuing to learn and increase my knowledge. I want to do a good job and by the end of the year I’d like to be fully competent in what I’m doing. Perhaps by next year, I’ll be someone that a new team member could turn to for help!
Everyone is really supportive; within just a few days I felt like I was part of the furniture! That’s not something I’ve ever experienced in any other job before and it’s a great feeling. I felt like I fit in immediately, so comfortable and welcomed. It was a pleasant surprise!
Find out more about our services and meet other team members on our blog thread…
With more and more companies striving to achieve carbon-neutral status, it’s your responsibility to recycle as much as you can. Check out our top tips for making your business more eco friendly…
Trust TJ to take care of your hazardous waste; we’re experts in this area and can facilitate the transfer of these materials to a safe and appropriate facility for dismantling, reuse and disposal.
Efficient waste management is crucial for any office, ensuring a clean, sustainable and productive work environment. Check out our comprehensive guide to managing waste effectively in your office…
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